5 User Testing tips, tutorials, techniques & resources
Rethinking Application Design
"I’ve realized that the basic corporate design model for Web and application design is broken. This article will share some of the conclusions I’ve drawn and propose some better approaches for designing successful applications."
Finding The Sweet Spot
"The Web is slowly but surely growing up. For Web professionals it’s becoming more and more important to understand not only how various disciplines interact with and affect each other, but also the impact of business objectives on Web projects."
Back to the User: Creating User-Focused Websites
"This article summarizes five key lessons learned from listening to and observing all kinds of users (from teens to seniors to doctors) try out all kinds of Web sites at various stages of development. Our goal: to provide some overarching guidelines about bringing a customer voice to site design."
Three Ways to Improve External Search Engine Usability
"One of the most important details that server logs show is which search engines visitors use to get to the site, and which search terms visitors enter. Checking this information is an extremely useful, fascinating, and almost voyeuristic endeavor that has become a hobby in and of itself."
What goes into a user testing script
"I have talked before about the benefits of user testing. I have discussed how to user test on a budget. Now, I want to look at some basics that go into every usability test script."